Refunds and Cancellations
You pay month to month, in advance, and you can cancel any time.
Cancel any time
You can cancel a location with one click, an email or a message on the helpdesk. We confirm it in writing the same weekday, and nothing further is charged.
- A paid plan
- We work the location to the end of the month you've paid for. You can withdraw your cancellation before then.
- Free
- It ends at once.
- Moving to Free
- Any time. Your plan runs to your next billing date, then Free starts with your history and access kept.
- Google Ads management
- Turn it off any time. It ends on your next billing date.
What we refund
- A mistaken or duplicate charge
- A charge made by mistake, or twice, is refunded in full to the payment method it came from, within 7 working days of your asking at help@howdyseo.com.
- Everything else
- Nothing else is refunded, a month or part month you've paid for included. Late or wrong work earns no refund or credit; we put it right on the dates under Delivery.
How you're charged
You pay monthly in advance, on your billing date, with no setup fee. We give 60 days' written notice of a price change; cancel before it applies and you never pay it.
What you keep when you leave
Your accounts stay in your name. Your export holds every change we made, every weekly update and monthly report, your call history and your list of accounts and roles.
Sections 3, 6 and 7 of our Terms of Service hold our full terms on price, payment and cancelling.